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Join Our Growing Mental Health Practice

Now Hiring: Receptionist/Scheduler

Life Changes Counseling and Consulting is hiring a dependable and professional Receptionist/Scheduler to join our team.

The Receptionist/Scheduler serves as one of the first points of contact for our clients. We are looking for someone who is organized, compassionate, respectful, and comfortable working in a busy behavioral health office.

Position Responsibilities

  • Greet clients and visitors in a professional and welcoming manner

  • Answer incoming telephone calls and return messages

  • Schedule, confirm, reschedule, and cancel client appointments

  • Manage providers’ schedules and communicate scheduling changes

  • Collect and verify client contact and insurance information

  • Provide clients with required intake forms and office documents

  • Collect payments and provide receipts when necessary

  • Maintain accurate and organized client records

  • Communicate professionally with clients, providers, and office staff

  • Protect client privacy and follow HIPAA requirements

  • Complete general front-office and administrative duties

  • Assist with other office responsibilities as assigned

Qualifications

  • High school diploma or equivalent required

  • Previous receptionist, scheduling, customer service, or office experience preferred

  • Strong communication and organizational skills

  • Dependable, punctual, and able to follow through with assigned tasks

  • Comfortable answering telephone calls and communicating with clients

  • Able to manage multiple responsibilities in a busy office environment

  • Basic computer and data-entry skills

  • Ability to maintain confidentiality and handle sensitive information professionally

  • Experience in a medical or behavioral health office is preferred but not required

Position Details

  • Job Type: Part-Time

  • Schedule: Monday-Friday 4 PM -9 PM Some Saturdays as needed.

  • Location: Life Changes Counseling and Consulting, Clovis NM 88101

How to Apply

Interested applicants should submit a résumé and contact information to lifechngs@gmail.com or deliver an application to 215 N Main St Clovis NM 88101.

Please include “Receptionist/Scheduler Application” in the email subject line.

Life Changes Counseling and Consulting is committed to providing a professional, respectful, and supportive environment for our clients and team members.

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